Servicios

Servicios Tecnológicos

DigiSoft busca responder a las necesidades de sus clientes y contribuir con la óptima gestión de negocios de los mismos, generando valor en los procesos y en la toma de decisiones a través del uso de tecnología de punta. Se destacan los servicios de diseño de arquitectura de TI, disponibilidad, seguridad, continuando con la implementación,  administración y soporte de la solución pertinente de la base de datos, servidores de aplicaciones, bus de servicios entre otros. Estos servicios se lideran y ajustan a las mejores prácticas de la Gestión de proyectos  y a la especialización en diferentes tecnologías

Tech Services

DigiSoft seeks to respond to the needs of its customers and contribute to the optimal business management, creating value in the process and decision-making through the use of technology. We Highlight IT Services, architecture design, availability, security, implementation management and support of the relevant resolution of the database, application servers, and other IT services. These services follow best practices of project management and specialization in different technologies

Custom Software Development

Projects are more successful when software fits the existing process rather than off-the-shelf packages which force users to shape their processes around the software. Pure custom development can be costly. With this in mind,  develops each specific application on top of the  Mobility Platform which includes key components universal to most wireless applications such as security, communications and device management.

The software is built modularly so that solutions can be expanded easily over time. With a platform architecture, global changes are made once, in one place, increasing reliability and cost-effectiveness. The result is a fully-customized mobile application that truly meets the customer’s needs while integrating seamlessly with existing systems.

Training

Proper training and embraced user acceptance are the key to a seamless mobile solution. Our team tailors training packages to meet your specific requirements, ensuring that your end-users and administrators are up to speed. Training is available worldwide in a variety of languages.

Process Re-engineering

Our team adds value to your mobility project. Rather than simply making an existing process more efficient through mobility, our industry experts examine your business issues, take into account available mobile technologies and recommend process improvements and impactful technology strategies to implement them to their fullest. This ensures that your solution is future-proofed, aligned with your corporate strategy as well as capable of achieving rapid ROI.

Project Management

Our project managers are accountable for the success of the project. Their role is vital in delivering the end-to-end solutions that we provide. A dedicated project manager is assigned to each client, and is there for the entire project life-cycle until and after return on investment is achieved.

Staging & Kitting Services

Our team of mobile solution professionals can be leveraged to support one of the most time intensive and critical portions of a mobility deployment – the roll-out. This process starts with the receiving and initial testing of factory hardware components, where any defective units will be identified and replaced. Next, the specific software and settings are efficiently loaded on to each device utilizing best practices and advanced mobile device management software. Each unit is then kitted (application of asset tag and packaging with required accessories) and ready for shipping to branch locations or for pick-up by team members. Effective execution of this process relieves internal IT departments from time intensive, low value-added work and speeds up deployment.

Consulting

Our consulting team is experienced and efficient, consistently delivering valuable enterprise mobility solutions. We work with each client to help develop concise business requirements that serve as the foundation of the project. Applying our expertise, along with your requirements, we determine the necessary components for your optimal solution, including; software, database / data structure, device recommendations, and wireless network options.

To implement your solution in a reliable timeframe, we produce a detailed project plan identifying project milestones, major deliverables and key resources required throughout the various steps in the project lifecycle.

Implementation

Implementing the project plan is an iterative and collaborative process facilitated by your project manager. The components of your solution will be finalized as software engineers develop, test and finally integrate the solution with the existing enterprise system.

In some cases it is beneficial to launch a pilot implementation before full roll out in order to insure that the launch is properly controlled.

Operation

We provide you with the processes, tools and resources used to operate, and support the wireless solution. Our team ensures that your solution is optimized across the board. This includes training, data back up, security, synchronization, system and software updates, device maintenance and network optimization.

Support

Once your solution has been implemented we remain at arm’s length, ready to step in and make sure that your solution is on the right track. Our tailored customer support offerings will provide you with all the services needed to operate your wireless applications and systems.

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